Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, Wil van der Aalst Data Science in Action Second Edition
: Comparing existing process models with actual event data to identify deviations, bottlenecks, or compliance issues. Process Mining: Data Science in Action
: Automatically learning a process model from raw event data (e.g., using the Alpha-algorithm or Inductive Miner). using the Alpha-algorithm or Inductive Miner).