A crucial part of the dynamics of conflict is knowing when engagement is no longer productive. If a conversation becomes abusive, circular, or if one party is not acting in good faith, the most "engaged" thing you can do is set a boundary and walk away. Conclusion: Conflict as a Catalyst
You don't have to agree with someone's point of view to acknowledge their feelings. Saying, "I can see that this situation is frustrating for you," lowers defenses and opens a path for dialogue. 3. Strategies for Resolution The Dynamics of Conflict: A Guide to Engagement...
These center on how people feel they are being treated. It’s about respect, power, and inclusion. A crucial part of the dynamics of conflict